Data Protection · GDPR Compliance

Apk24 com Privacy Policy — How Safe Is Your Data With Us?

Protecting your personal data is not just a legal obligation for us — it is a core responsibility. This page explains, in plain language, how apk24 com collects, uses, and safeguards your information.

Last Updated: January 2026
Published in Bengali
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🛡️ Six Pillars of Our Privacy Protection

The principles behind how apk24 com manages your information

Minimal Data Collection

Only the minimum data necessary to provide our services is collected.

Data Minimization
Encryption Protection

All stored and transmitted data is protected with 256-bit AES encryption.

AES-256 Encrypted
No Third-Party Sales

Your personal data is never sold to advertisers or any third parties.

No Data Selling
Purpose-Based Use

Your data is used solely for the purpose for which it was collected.

Purpose Limitation
Right to Erasure

All your personal data will be deleted upon request.

Right to Erasure
Regular Security Audits

System audits are conducted twice a year by an independent security firm.

Annual Audit

Please take a moment to read: By using apk24 com, you are agreeing to this Privacy Policy — so it's worth taking a moment to read through it. We've kept the language straightforward.

1Scope & Applicability

Welcome to apk24 com. Your trust is our most valuable asset. This Privacy Policy explains what information apk24 com collects about you, how it is used, who it may be shared with, and what rights you have.

This policy applies to all apk24 com services — including the website, mobile app (Android & iOS), live chat, and email communications. apk24 com acts as the "data controller" and is responsible for your data.

This policy is available in both Bangla and English. In the event of any legal dispute, the English version shall be considered the authoritative text.

2What Data We Collect

Apk24 com collects three types of information:

a) Information you provide directly:

  • Full name, date of birth, national ID number
  • Email address & mobile number
  • Full address (including district and division)
  • Payment details (bKash/Nagad number, bank account)
  • KYC documents (photos of NID or passport, selfie)

b) Automatically collected:

  • IP address & device information (model, OS, browser)
  • Login time, session duration, and gaming activity
  • Transaction History & Betting Patterns
  • Data Collected from Cookies & Tracking Pixels

c) Received from third parties:

  • Identity verification data via KYC verification service provider
  • Transaction confirmations from the payment gateway
  • Verification results from fraud prevention databases
Data Type Collected? Shared with third parties? Encrypted?
Name & Identity Yes No Yes
Payment Information Yes Gateway Only Yes
Location Data IP-based No Yes
Gaming History Yes No Yes
KYC Documents Yes Verification only Yes
Personal Messages No NoNot Applicable

3How Your Data Is Used

Apk24 com uses collected information solely for the specific purposes outlined below — and for no other purpose:

  • Account Management: To create, maintain, and secure your account.
  • Identity Verification: To complete the KYC process and verify your age.
  • Payment Processing: To securely process deposits and withdrawals.
  • Fraud Prevention: To detect unusual activity and keep users protected.
  • Customer Support: To help resolve your issues.
  • Personalized Experience: To offer personalized game recommendations and promotions.
  • Legal Compliance: To comply with lawful requests from regulatory authorities.

Apk24 com never sells your data to advertising networks. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

4Data Retention Period

Apk24 com retains your data only for as long as necessary. Below is a breakdown of retention periods by data type:

  • Account Information: 5 years after account closure (for legal compliance).
  • Transaction Records: 7 years from the date of the last transaction (in compliance with anti-money laundering laws).
  • KYC Documents: 5 years after account closure.
  • Customer Support Chat: 2 years from last contact.
  • Cookie Data: Upon session end or after a maximum of 1 year.

Once the legal retention period expires, all data is permanently and securely deleted — including removal from backups.

5Sharing Data with Third Parties

Apk24 com does not sell or rent your data to any advertiser or marketing company. However, limited information may be shared with trusted partners for specific services:

  • Payment Provider: bKash, Nagad, Bank — only the information required to verify transactions.
  • KYC Verification Authority: Identity verification documents — covered under NDA.
  • Game Provider: Limited session data for game operation only.
  • Law Enforcement: Upon a valid court order or government directive.
  • Security Expert: For fraud investigation purposes only, on a limited basis.

All partner organizations operate under strict Non-Disclosure Agreements (NDAs) and are not permitted to use your information for any purpose beyond what apk24 com has specified.

6Cookies & Tracking Technologies

The apk24 com website and app use cookies — small text files stored in your browser that help enhance your experience. Below is an overview of the different types of cookies we use:

Cookies can be disabled from your browser settings, though some features may become limited.

7Your Data Rights

Under GDPR and international data protection laws, you have the following rights, all of which apk24 com respects:

Right to Access Your Data

You may request to know what personal data apk24 com holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request permanent deletion of all your data once the legal retention period has ended.

Data Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that your data be used only for specific, limited purposes.

Right to Object

You may opt out of any marketing communications at any time.

To exercise any of your rights, email us at: privacy@apk24com.com — We will respond within 30 days.

8Child Protection Policy

Apk24 com strictly does not serve anyone under 18 years of age. We do not collect personal information from minors, whether knowingly or unknowingly. Any account found to be registered by a minor will be closed immediately.

If a parent or guardian believes their minor child has created an account on apk24 com, please contact our support team immediately.

If an underage account is identified, the associated data will be deleted immediately.

9Technical Security Measures

Apk24 com uses industry-leading technology to keep your data secure:

  • SSL/TLS 256-bit Encryption: Active across all data transmissions.
  • AES-256 Storage Encryption: Applied to all stored sensitive data.
  • Firewall & DDoS Protection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Real-Time Monitoring: 24/7 Security Operations Center active.
  • Penetration Testing: Audited twice a year by an independent organization.

However, no one can guarantee 100% secure transmission over the internet. We therefore strongly recommend keeping your account password strong and secure.

10Privacy Policy Updates

Apk24 com may update this Privacy Policy from time to time. For significant changes:

  • A notice will be published at the top of the website.
  • A notification will be sent directly to your registered email.
  • A minimum of 14 days' notice will be given before any changes take effect.

This Privacy Policy was last updated in January 2026. Next scheduled review: July 2026.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

  • Privacy Email: privacy@apk24com.com
  • General Support: support@apk24com.com
  • Response timeframe: Within 30 calendar days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

Frequently Asked Questions

Direct answers to two frequently asked questions

Inside the Sports Betting section on apk24 com, you can follow live scores for all ongoing matches in real time — no need to switch to a separate site. Tap on a match or league name to view the full scorecard, ball-by-ball updates, and live statistics. You can also enable live score notifications within the app. If you want to save mobile data, there's a text-only mode available too.

Log in to your account and go to the "Withdraw" option. Select your preferred payment method (bKash, Nagad, or Bank), enter the amount and your number/account details, then submit the request. For bKash and Nagad, funds typically arrive within 5–15 minutes. Requests submitted after 10:00 PM will be processed the following morning. Bank transfers may take 1–3 business days. KYC must be completed before your first withdrawal.
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Your data is safe — play with peace of mind!

Your personal data at apk24 com is protected to the same standard as a bank. Join now and enjoy a secure betting experience.

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